Arlo|Smart Home Security|Wireless HD Security Cameras

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Tucky
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Aspirant

I am not getting push notifications on any Arlo go camera, however my wife can see cameras in her phone and gets push notifications. This started with the latest software update. Need help with this.

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jguerdat
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Guru

Start by rebooting the phone and reinstalling the app. ANy better?

Tucky
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Aspirant

Will I need to delete the app first?

my cameras are 750 miles away, I’m afraid to do anything that would require me to power cycle the cameras.

my wife gets push notifications, we have identical phones.

jguerdat
Guru Guru
Guru

Since your wife is getting notifications, there's no need to do anything with the camera. Your phone may need to be rebooted and/or the app reinstalled (which means deleting the app and then doing a fresh install).

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