Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

No playback of videos in library in chrome or internet explorer (works on adroid phone app)

Reply
Discussion stats
  • 3 Replies
  • 2299 Views
  • 1 Like
  • 2 In Conversation
jefffrz
Initiate
Initiate

I'm unable to access my videos in my library form my computer.  I can access the cameras live view from my computer and access everything from my phone.  I've tried on a couple computers and several browsers.  Maybe it has to do with Java???

3 REPLIES 3
jguerdat
Guru Guru
Guru

What happens when you try to play one? Any error messages? Can you select and download them to play?

jefffrz
Initiate
Initiate

There is no error, it just stays on the loading screen forever.  If I click to download, it just says the page cannot be displayed.  

jguerdat
Guru Guru
Guru

Flash is disabled by default in recent browser updates. Use the browser menu to enable Flash for at least arlo.netgear.com.

Discussion stats
  • 3 Replies
  • 2300 Views
  • 1 Like
  • 2 In Conversation