New battery

[Flutters]

I ordered a new battery for my arlo go. It arrived earlier this week and I just put it in my camera and it is only charged to 25%. Seriously how can that be? I have gotten a few "bad" batteries from Arlo in the past. They won't hold a charge etc. Not sure if I should return this battery or try it out. Advice? 

[jguerdat · Accepted solution]

Shipping a li-ion battery requires doing so with only a minimal charge (think of burning battery stories). You have to charge it when received.

[Flutters]

Removed

[StephenB]

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@Flutters wrote:
I charged to 100% last Saturday. It has been in my house, with motion detection disabled and it is down to 70%. Imagine how low it would be if it were outside recording.

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This is the original Arlo Go, correct?  How strong is the cellular signal?  What cellular provider are you using?

[Flutters]

I removed my post. I was wrong and had inserted an older battery in the camera. Will test out the new one now.