Arlo|Smart Home Security|Wireless HD Security Cameras
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Just purchased an arlo cam for use with at&t and the battery is defective

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Jking25
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Arlo just told me that at&t has to replace their defective battery. When I activated the camera it took over two hours because noone there knew what arlo was. How do they expect at&t to warranty there camera?
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JamesC
Community Manager
Community Manager

Jking25,

 

Are you able to exchange the camera at the location you purchased it from?

 

What issue are you experiencing that indicates the battery is defective?

 

JamesC

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