Arlo Go Camera VML 4030-100

[RuwanJayakody]

Http failure response for https://ocapi-app.arlo.com/api/startAuth: 0 Unknown Error

Above error displays when trying to log into https://my.arlo.com web site using Google Chrome as well as Microsoft Edge before it asks for a 2FA code. Further 2FA code not received to Mobile Phone Number or registered email.  Anyone have receive the same error? or how to solve the issue?

[StephenB]

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@RuwanJayakody wrote:

or how to solve the issue?

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There was a wave of these a few months back, but I haven't seen anything recently.  I'm not seeing it myself with Edge.

Have you tried clearing the browser cache?  If that doesn't help, you should probably contact support (using the link in the upper right of the forum page).