Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

Clips have NO SOUND

Reply
Discussion stats
  • 1 Reply
  • ‎2023-01-20 12:43 PM
  • 275 Views
  • 0 Likes
  • 2 In Conversation
cnaumann
Follower
Follower
‎2023-01-20 12:43 PM

Hello, I have an Arlo Go (Firmware 1.096.3.2_1.8.65.0_4) - all of a sudden, none of my clips have any audio!  My sensitivity settings are on high, and the voices should be CLEARLY audible but nothing.  How do I fix?   Any way to "restore" audio that is missing from existing clips?  How do I assure this doesn't happen again in the future?  No audio is a real problem and defeats the purpose of having this camera.

Labels:
0 Likes
Reply
Message 1 of 2
275
1 REPLY 1
ShayneS
Arlo Moderator
Arlo Moderator
‎2023-01-23 04:26 PM

Do you have audio when live streaming? 

0 Likes
Reply
Message 2 of 2
254
Discussion stats
  • 1 Reply
  • ‎2023-01-20 12:43 PM
  • 276 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.