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Can't install Arlo Go

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  • ‎2022-01-04 12:49 PM
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Lotlady
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‎2022-01-04 12:49 PM

Hi

My Arlo Go has not connected to Verizon in 4 months no matter what we have done and with assistance from Verizon. I Googled it and it said the best thing to do was to remove the camera from the Arlo account and then reconnect it. The problem is I swear I had the box with the QR code and I don't. Is it possible to get a replacement QR code? Arlo says I'm not eligible for support and to turn to this community.

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jguerdat
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‎2022-01-05 07:28 AM

Did you click on the "No QR code?" link on the page where you're prompted to scan the code?

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