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Can't create an account with invitation link. Receiving "Invalid Email Address" error.

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TimoV
Follower
Follower

Trying to add friends and grant access to my account. Using browser interface. They get the invitation emails but when they try to create an account with the email link system gives error message "Invalid Email Address". Tried with 2 different emails. And yes email-addresses used are correct (@gmail.com and corporate account). Tried with different browsers (Chrome&Edge, latest) and laptops.

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @TimoV

 

  Please contact the Support Team to further investigate this issue you are having with granting access. You will find several options for contacting support in the provided link. Arlo Tech Support

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