Arlo go stopped sending motion notifications when motion is detected. Did not change settings.

[MiliuVLC]

Hi!

My camera Arlo Go has stopped sending push up notications when movement is detected.
I haven’t applied any configuration change. I tried to uninstall and install the camera again and the problem is still there.
It seems the motion detection feature is not working. Anyone having the same issue?

Thank you

[StephenB]

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@MiliuVLC wrote:

It seems the motion detection feature is not working. Anyone having the same issue?

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Did you try the motion detection test? https://kb.arlo.com/1114344/How-do-I-use-the-motion-detection-test-for-my-Arlo-device

[hurstolds1]

Mine stopped as well on 5/18/2021?

[JessicaP]

Hi hurstolds1,

Have you tried what StephenB suggested above?

[MiliuVLC · Accepted solution]

 I tried it but still not working. 

Finally I found the solution:

- Remove the battery

- Wait for some minutes

- Install the battery

- Remove the device from the app

- Install the device again

Best.

[SteffiB]

Hey,  I’ve got the same problem. One of three cameras stopped motion detection this night. 

[hurstolds1]

I rebooted the Smart Hub and this solved the problem with the doorbell notifications.