Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Go won’t connect. Tried removing the battery and SIM card, deleted and redownloaded app.

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Sina11
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Aspirant

I downloaded the arlo app and tried to sync the camera to the app on my phone and it flashes orange and says that it cannot find the camera to connect. I have removed the battery and SIM card, talked to tech with Verizon, deleted the app and redownloaded it and it still will not work.

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jguerdat
Guru Guru
Guru

Have you tried the reset procedure found in the FAQs here?

Sina11
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Aspirant
I did! And nothing! Ugh! I talked to 4 people with Verizon tech yesterday and 6 today and FINALLY they’re sending me a replacement! Hoping that the next one works! Thank you for your suggestion!!
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