Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Go with phone number from Verizon

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  • ‎2019-04-03 05:52 AM
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Cpshtsips123
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‎2019-04-03 05:52 AM
I had to return a camera with it own phone number to Verizon because it stopped working. When I got the new one it deleted the old camera from the app and now it will not recognize the new camera to replace the old one. I installed the old sim card but nothing will work to add the new camera? What can I do to reinstall the camera?
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ShayneS
Arlo Moderator
Arlo Moderator
‎2019-04-05 08:22 AM

Hi @Cpshtsips123

 

Have you tried contacting customer support regarding this issue? I have attached the link here for you - ArloTech Support

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