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Arlo Go will not sync and keeps giving a red X

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  • ‎2018-09-26 10:36 AM
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Done26
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‎2018-09-26 10:36 AM

Arlo go will not sync. Keep getting a red X

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JessicaP
Arlo Employee Retired
‎2018-09-27 09:11 AM

Hey @Done26,

 

Try rebooting your Base Station and re-sync your Arlo Go while plugged in and see if that fixes the issue.

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jguerdat
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Guru
‎2018-09-27 11:41 AM

OOPS! @JessicaP, the Go doesn't use a base station.

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JessicaP
Arlo Employee Retired
‎2018-09-27 11:48 AM

Oops for sure! Good catch, @jguerdat! 😛

 

Can you send over a screenshot that shows us the red X, @Done26?

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