Arlo|Smart Home Security|Wireless HD Security Cameras

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terryendsley
Aspirant
Aspirant

i have many cameras and a arlo go all my cameras have stopped alerting me 

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @terryendsley

 

Do the cameras happen to be offline when this issue occurs? 

 

May I ask which troubleshooting steps you have performed so far? I don't want to suggest any prior methods you have previously performed.

 

terryendsley
Aspirant
Aspirant

no the cameras are on line and send me an email but no phone notification.  I have not found a way to turn it back on   no real trouble shooting thou   what do you suggest?

 

Thx for your thoughts.

ShayneS
Arlo Moderator
Arlo Moderator

Do you have the camera active under Settings > Arlo Smart (Smart Notifications)? Do you have the push notifications selected under your modes?

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