Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Go keeps going offline

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Ruirock
Aspirant
Aspirant

I have 6 of these

randomly one will go offline. I take out the battery and insert a fully charged one. Might work an hour or 2, or a day or 2, or works perfectly. All 6 do this. Very inconsistent. All firmware is up to date on all 6 cameras
can someone please help 

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jguerdat
Guru Guru
Guru

Can you verify signal strength, perhaps using a phone with the same carrier? If one location always works, try swapping cameras around.

Ruirock
Aspirant
Aspirant

Yes, I have done that too

i have good signal. It doesn’t seem to be a signal issue or a specific camera issue. 
they just drop offline randomly. 

jguerdat
Guru Guru
Guru

I guess it could be a carrier issue but that may be difficult to prove. Have you talked to them about the service level?

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