Arlo|Smart Home Security|Wireless HD Security Cameras
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Threebuoyz
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‎2021-11-15 11:41 AM

I have 2 Arlo Go cameras, one is working perfectly with the app, but the other one keeps saying getting status on my app, and keeps disarming on my husbands app. Any suggestions? Have tried reinstalling the app, restarted the camera from the app.. Still the same problem.

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JessicaP
Arlo Employee Retired
‎2021-11-16 12:22 PM

Hi Threebuoyz,

 

Are you seeing this issue on the web client on your computer as well? Have you tried removing the battery from your camera and re-inserting it back in to see if that helps?

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