Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Go always goes off line

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mikehegs
Follower
Follower

I have an arlo go camera at a second home, it always goes off line.  How do I get it back online if I am physically not there

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TomMac
Guru Guru
Guru

Only the base can be rebooted remotely...

If the camera is offline , there is nothing you can do.

 

Two things I recommend for away locations;

1) throw a UPS on the base unit ( add modem, router ) this keep the system up during power failures so the cams don't go offline

2) look into maybe a Q camera that is ac powered ( indoors ) that auto resyncs when the power/wifi comes back

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jguerdat
Guru Guru
Guru

It's a Go camera so no base. It may be that your minutes have run out - have you verified?  If the cell connection has dropped for any reason the same thing will happen.

dory1943
Aspirant
Aspirant

My arlo go  just went offline and I don't know how to get it back online.    Also I don't seem to be able to record more the 10 seconds.   There is no SAVE button when I try to move to 2 minutes

 

Thanks for your help

jguerdat
Guru Guru
Guru

Is it possible that you're out of minutes?  

 

When setting the recording time from a browser, use the Edit Rule link at the top. For the app, use the Back link.  Save is on that screen.

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