Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

ARLO GO Firmware Update

Reply
Discussion stats
  • 1 Reply
  • ‎2021-11-08 07:42 AM
  • 1247 Views
  • 0 Likes
  • 2 In Conversation
krother
Follower
Follower
‎2021-11-08 07:42 AM

Been trying to update my firmware with my Arlo Go which has its own data plan.  When I go to settings to update firmware, the Update button is not there and according to Support that I have talked to it should be.  Do I need to be connected to WIFI for the firmware update even though my camera has its own plan? 

Labels:
0 Likes
Reply
Message 1 of 2
1,247
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2021-11-09 06:07 AM

How do you know there's an update? If there's no update, there's no update button.

0 Likes
Reply
Message 2 of 2
1,228
Discussion stats
  • 1 Reply
  • ‎2021-11-08 07:42 AM
  • 1248 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.