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ARLO GO Correct procedure for Network Provider change

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elsral
Initiate
Initiate

Hi,

what is the right procedure for changing the sim and Network Carrier in an Arlo Go.

At the moment I have the ARLO Go linked to a Vodafone Sim card and it stores the IMEI and phone no associated in the settings of the Arlo go. 

I would like to change to a different providers Sim card. It does not work by just swapping cards.

What is the right way of doing this?

thanks.

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JamesC
Community Manager
Community Manager

elsral,

 

Each Arlo Go model is designed to work with a specific carrier. You can try editing the APN to allow use of another SIM but this may not work in all cases. This can be done by navigating to Settings > My Devices > Arlo Go > APN Settings.

 

JamesC

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