Why no AT&T version as yet?.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
It has been more than 3 years and still no AT&T (GSM) version? There are places where CDMA (Verizon) has no service. I live where there is only AT&T service. What is the issue that Arlo is ignoring half if the existing cell platforms. Also, your webpage says AT&T but their logo is not on that page. Has something changed that it does work on AT&T now?
- Related Labels:
-
Troubleshooting
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@jchance1 wrote:
There are places where CDMA (Verizon) has no service.
FYI, Verizon shut down their CDMA network back in 2022. I don't think there are any US carriers still using CDMA.
Everyone needed to free up spectrum for 5G, and CDMA was dropped to accomplish that.
@jchance1 wrote:
Also, your webpage says AT&T but their logo is not on that page.
You will see T-Mobile, Verizon, US Cellular and Cellcom at the top (no AT&T)
BUT if you go down to "Details", you will see "Compatible carriers" listed as
- T-Mobile, Verizon US Cellular, Cellcom, AT&T
So this is inconsistent.
Also the datasheet on https://www.arlo.com/en-us/support/docs shows "DRAFT" in the upper left of the pane when you open it with Chrome, and specifies a Verizon SIM card.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thanks but still no reason nor excuse for not supporting the other side of cellular.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@jchance1 wrote:
Thanks but still no reason nor excuse for not supporting the other side of cellular.
FWIW, I don't know what you mean by the "other side of cellular", since all US carriers are exclusively LTE/5G.
But I don't work for Arlo, and don't speak for them. I tagged one of the Arlo mods, in hopes he would provide some clarity on your question on AT&T - and also fix the discrepancies on the web page and the data sheet.
The links at the top of the web page go directly to the carriers' stores. AT&T doesn't appear to sell the camera, so it is not listed there. But it looks like Arlo offers an "Arlo Mobile" service plan that uses AT&T's network.
So you can use AT&T. That said, I don't know exactly how to purchase that service plan. The KB article says that is done through the app or my.arlo.com.
-
Arlo Mobile App
48 -
Arlo Secure
86 -
Arlo Smart
16 -
Before You Buy
59 -
Features
78 -
Installation
54 -
Troubleshooting
189