Arlo|Smart Home Security|Wireless HD Security Cameras

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reidanthony
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Go 2 camera Firmware update to work with Arlo Security System/Secure App?

 

I recently bought an Arlo Security System: Keypad Base plus a dozen all-in-one sensors. I currently have 10 - Pro 3 cameras, plus 2 - Go 2 LTE cameras.  

 

To install the Security System, my Arlo app needs to upgrade from Legacy to the new Secure app.  During upgrade, it warns me that the Go 2 cameras are not compatible with the new app and that they need a firmware update.  

 

I keep checking for the update before I install my security system because the Go 2 cameras are very important to my system.  I don't want to lose their capabilities, but I also would like to install the security system in my place instead of just sitting on the shelf waiting because I don't want to upgrade and lose my Go 2 cams. 

 

When is this Go 2 firmware update expected? 

 

 

 

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JamesC
Community Manager
Community Manager

reidanthony,

 

I don't have information yet on the availability for Go 2 compatibility. Keep an eye out here on the community for announcements about this issue. I will provide an update as soon as I know more.

 

JamesC

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