Arlo|Smart Home Security|Wireless HD Security Cameras

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angelahortega
Tutor
Tutor

With the last update, I noticed that my phone started notifying me for every type of motion alert. I currently only have a few of them turned on, but how do I get this to stop? I’m having to mute all of the alerts otherwise I’m getting notified every two minutes or so when a car drives by.

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jguerdat
Guru Guru
Guru

Smart Notifications won't stop other notifications, they just identify certain subjects. You may want to turn notifications off in your modes and rules.

angelahortega
Tutor
Tutor

I should only be getting text alerts for people, packages and animals prior to last weeks update

now I am getting notifications for all of them?
Looking at my automation  it set exactly as described above?

BrookeN
Arlo Moderator
Arlo Moderator

Can you please send a screenshot of the settings you have for notifications/rules under routines/modes?

angelahortega
Tutor
Tutor

IMG_4389.png

IMG_4388.png

so the app should only be texting me notifications for people, packages, and animals. With the notifications unmuted, I am getting push notifications for all types, including motion.

BrookeN
Arlo Moderator
Arlo Moderator

Is there a way you can create an activity zone so the camera is not catching the movement of vehicles going by? That way we can see if that changes the amount of notifications of movement you are receiving. 

 

https://kb.arlo.com/1001908/What-are-Arlo-Activity-Zones-and-how-do-I-create-them

 

angelahortega
Tutor
Tutor

Not really

can tell you that I have had issues with getting ALL of the notifications via push.

 I have also had issues in the past where I never got them. Their should be an old ticket referencing this.

i restarted the camera but no changes.

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