Arlo|Smart Home Security|Wireless HD Security Cameras
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Installation failure

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  • ‎2024-10-22 04:39 AM
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PTG
Follower
Follower
‎2024-10-22 04:39 AM
When I try to connect to the camera using WiFi, it find the camera and all is well. I need to use the camera with a SIM card but the app cannot find the camera when using the sim. The data card works in any other phone/ipad. What is wrong?
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ShayneS
Arlo Moderator
Arlo Moderator
‎2024-10-24 10:06 AM

Hi @PTG 

 

Thank you for the feedback on this. I have escalated to the support team and they will reach out to you as soon as possible. 

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