Customer disservice

[doriscarey]

This is the most unbelievably frustrating company to try and get support. I will never refer anyone else to Arlo. 
They refuse to help you unless you pay for a subscription to their service. I had been paying but I never received any information about what my plan covered and no one could tell me. Which is why I canceled it. So it’s extortion when you refuse to help a customer because they canceled their subscription #products

[JamesC]

You can find more information about subscription plans and what each plan includes here: https://kb.arlo.com/000063083/What-Arlo-subscription-plans-and-cloud-recording-options-are-available

What issue are you experiencing? If you're able to provide some details, we may be able to assist here on the community.

JamesC