Arlo Go 2 stays offline way too long on LTE

[Esben1234]

When one of my Arlo Go 2 cameras on LTE goes offline, it often stays offline for 12-24 hours before coming back online. I find it hard to believe that the LTE coverage in the area is consistently below the required level for so long. In particular because I have two cameras almost next to each other, and when one of them goes offline, the other usually stays online throughout that period.

This leads me to think that the camera's logic for reconnecting after losing LTE connection is flawed. This looks so much like the classic case where a networked device loses connection and needs to be rebooted to come back online.

Are there any known flaws here? What does the camera do at the technical level to reconnect? Does it trigger a reboot after a certain period of time, in an attempt to recover?

[ShayneS]

Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to the Profile icon > Support Center > Select device > contact