Arlo Go not charging with Solar Panel

[daviddlv]

Last month we purchased a few Arlo Go 2 cameras for our rural land to monitor for trespassers. We also installed the solar panels. Everything was working fine until this week. Now the solar panels are not charging the cameras. Here is what happens.

We unplug the solar panel wire from the camera. Wait a few seconds, plug it back in. Icon on the app shows a lightning bolt thru on the battery. In direct sunlight the camera charges to 100% quickly. As the camera is used, the battery % depletes downward, but even in full sunlight the battery never charges. We have to kick start the charging by unplugging the solar panel wire and plugging it back in. But after the battery reaches 100% it starts draining from use and does not charge.

This is happening on all 5 of our cameras. Some of the cameras are 30' high. I don't want to crawl up there every week to unplug a wire.

What can we do to fix this? It's very annoying.

[LindaJ1965]

My Firmware Details are below: Application Firmware VML2030_EC25AU_V3.00.58_1785 Modem Firmware EC25AU R06.A06.F23.TE System Version 1.090.10.4_V3.00.58_R06.A06.F23 Please note that I'm in Australia and my firmware may be different to what is used in other countries. This Firmware had only just become available in Australia when mine was updated and fixed. As soon as the firmware was updated to the above it hasn't missed a beat and has been continually charging ever since.

[LindaJ1965]

My Firmware Details are below: Application Firmware VML2030_EC25AU_V3.00.58_1785 Modem Firmware EC25AU R06.A06.F23.TE System Version 1.090.10.4_V3.00.58_R06.A06.F23 Please note that I'm in Australia and my firmware may be different to what is used in other countries. This Firmware had only just become available in Australia when mine was updated and fixed. As soon as the firmware was updated to the above it hasn't missed a beat and has been continually charging ever since.