7 day cloud storage

[arlo_go_user21]

I have bought a new Arlo Go 2 and will not allow me to record anything under automations.  It states I need to have a subscription.  However I have had an account for several years. All the other Go's have the 7 day cloud recording except this one.  Cant figure why this is occurring. 

[StephenB]

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@arlo_go_user21 wrote:

I have bought a new Arlo Go 2 and will not allow me to record anything under automations.  It states I need to have a subscription.  However I have had an account for several years. All the other Go's have the 7 day cloud recording except this one.  Cant figure why this is occurring. 

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Arlo Go cameras (like other older models) was sold with 7-day free cloud recording.

But the Arlo Go 2 (like all newer models) requires a subscription for any cloud recording.  That began with the Ultra back in 2018.

[arlo_go_user21]

Ok that makes sense.  Now if I choose to use the SD card, are you able to view saved video on the SD card through the app? Or am I going to have to eject the card, insert into computer to view the recordings? 

[StephenB]

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@arlo_go_user21 wrote:

Now if I choose to use the SD card, are you able to view saved video on the SD card through the app? Or am I going to have to eject the card, insert into computer to view the recordings? 

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You'll have to eject the card.