Arlo|Smart Home Security|Wireless HD Security Cameras

"SIP Streaming in progress, RTSP Streaming is not allowed, try after some time !!!"

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Brigitta
Follower
Follower

I recently purchased 2 new Essential Spotlight cameras and although they are functioning normally and sending me notifications, but I cannot livestream the feed. I continually get the above-referenced error code or "This camera is streaming on another device and cannot be accessed right now" - even though I'm the only active user trying to retrieve the feed when I look under active users. What can I do to livestream on these cameras? 

Best answers
  • BrookeN
    Arlo Moderator
    Arlo Moderator

    This behavior should now be resolved. If anyone within this thread is still seeing it please let me know. 

  • BrookeN
    Arlo Moderator
    Arlo Moderator

    The development team was able to reproduce the issue as described and is continuing to work toward a solution. As soon as we have more information available, we'll post an update.

  • BrookeN
    Arlo Moderator
    Arlo Moderator

    I have passed this onto the development team and let them know the error you are seeing as well. I will reach back out as soon as possible. 

105 REPLIES 105
BrookeN
Arlo Moderator
Arlo Moderator

@P4ul are you seeing the Sip steaming error or are you experiencing a different behavior?

BrookeN
Arlo Moderator
Arlo Moderator

The error you were seeing has now been resolved. If you are still seeing this behavior, please reach back out. 

devirgeles
Aspirant
Aspirant

I am currently receiving this message on one of my four cameras

BrookeN
Arlo Moderator
Arlo Moderator

What troubleshooting steps have you done already, I do not want to repeat any steps that you may have already done. 

Kelhow88
Aspirant
Aspirant

Bought an Arlo Hub today and got it all set up but now I’m randomly getting “This camera is streaming on another device and cannot be accessed right now". It’ll go away and then come back randomly. 

irriterende
Aspirant
Aspirant

still shows the notification: Live Streaming is currently in use by another device