"SIP Streaming in progress, RTSP Streaming is not allowed, try after some time !!!"

[Brigitta]

I recently purchased 2 new Essential Spotlight cameras and although they are functioning normally and sending me notifications, but I cannot livestream the feed. I continually get the above-referenced error code or "This camera is streaming on another device and cannot be accessed right now" - even though I'm the only active user trying to retrieve the feed when I look under active users. What can I do to livestream on these cameras? 

[BrookeN]

This behavior should now be resolved. If anyone within this thread is still seeing it please let me know. 

[BrookeN]

The development team was able to reproduce the issue as described and is continuing to work toward a solution. As soon as we have more information available, we'll post an update.

[BrookeN]

I have passed this onto the development team and let them know the error you are seeing as well. I will reach back out as soon as possible. 

[BrookeN]

@P4ul are you seeing the Sip steaming error or are you experiencing a different behavior?

[BrookeN · Accepted solution]

The error you were seeing has now been resolved. If you are still seeing this behavior, please reach back out. 

[devirgeles]

I am currently receiving this message on one of my four cameras

[BrookeN]

What troubleshooting steps have you done already, I do not want to repeat any steps that you may have already done.