Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Spotlight camera keeps disconnecting

Reply
Discussion stats
  • 1 Reply
  • ‎2025-01-01 10:44 PM
  • 129 Views
  • 0 Likes
  • 2 In Conversation
tralsik67
Follower
Follower
‎2025-01-01 10:44 PM

my arlo pro 2 spotlight cameda keeps disconnecting

Labels:
0 Likes
Message 1 of 2
129
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2025-01-02 06:39 AM

There is no Pro 2 spotlight camera. The Pro 2 only has IR LEDs for nighttime recordings. The newer Pro models do (mostly) have spotlights so we may need to know which one you have. The fastest way to determine the model is to go to Settings, Support and select your camera. Near the bottom is a Product detail that shows the model.

 

As for disconnecting, that is usually caused by signal strength and/or quality issues. What happens if you swap the camera around with another one (if you have more than one) or bring the camera closer to your router or hub?

0 Likes
Message 2 of 2
117
Discussion stats
  • 1 Reply
  • ‎2025-01-01 10:44 PM
  • 130 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.