Wireless doorbell App

[PaulBuck]

Why are calls not an available event on App but are on website?

[ShayneS]

Hi @PaulBuck 

Can you provide more detail regarding this inquiry?

Thank you 

[PaulBuck]

Hello I have checked again, on the web under events you can search for calls, this option is not available on the phone app? Yesterday I rang my own doorbell camera picked me up approaching, neither phone or website noted that I had called! Isnt that the whole point of having a camera doorbell?

[ShayneS]

Thank you for the additional details, I was able to replicate this as well. I have notified the team and I will report back as soon as I have more info. 

[ShayneS]

The Arlo development team is currently investigating this issue. We will provide an update as soon as we have more information to share with the community.

[ShayneS · Accepted solution]

Hi @PaulBuck 

There should now be an option for calls int he event type filter. Thank you for your patience while we worked to resolve this.