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Wired Doorbell Chime Dongle Not Working

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  • ‎2023-05-05 04:43 PM
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jgaepi
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‎2023-05-05 04:43 PM

Our essential wired doorbell chime dongle doesn’t appear to be working. Camera still works perfectly but it’s not ringing/chiming in our house. I assume the dongle no longer works. Any ideas how I can get a replacement dongle? Thanks!

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StephenB
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‎2023-05-06 04:54 AM
@jgaepi wrote:

Our essential wired doorbell chime dongle doesn’t appear to be working. Camera still works perfectly but it’s not ringing/chiming in our house. I assume the dongle no longer works. Any ideas how I can get a replacement dongle? Thanks!

What model chime? (the original or Chime 2)?

 

Does your app show "Library" as an option in the main UI?  Or does it show "Dashboard" and "Feed" instead?

 

Is the doorbell connected to your home wifi, or is it connected through a base station/smarthub?

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