This topic has been marked solved and closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
- English
- /
- Cameras
- /
- Arlo Essential Wire-Free Cameras
- /
- Re: Will the spotlight on the camera stop working ...
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Model = VMC2030AerH8 (?)
Will the spotlight on the camera stop working after the trial ends? Mine did but I did not see this would happen when reading the documentation prior to purchase. I can activate from the live stream but it will not go on if motion is detected.
Solved! Go to Solution.
- Related Labels:
-
Before You Buy
-
Features
-
Troubleshooting
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
The spotlight is configured to engage for the duration of recordings. Without a subscription plan, the camera will not save recordings to the cloud but will still send a push notification for motion detection events. Simply detecting motion does not cause the spotlight to engage, it must also be recording.
JamesC
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
No, the use of the trial or paid subscription has nothing to do with activating the spotlight. Check your modes and rules to verify everything is configured properly. Try creating a new custom mode with an appropriate rule for the camera as a test. If still not working, try removing and re-onboarding the camera.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi, I already went through a bunch of steps with tech support and nothing worked. I wrote in here in case something was missed. All I know is I set up two cameras a week apart from each other (not intentional) so the trial expiration was on two different days. During the trial, the motion activated spotlight worked flawlessly at night. The spot light on each camera stopped working the night after the trial expired for each one. The only way to fix the spotlight issue was to add each camera to a paid plan.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Did you purchase a plan to see if the spotlight then works? If that's the case I have no idea how/when/why this happened and I wouldn't think it's correct behavior. @JamesC ?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@jguerdat wrote:
Did you purchase a plan to see if the spotlight then works? If that's the case I have no idea how/when/why this happened and I wouldn't think it's correct behavior. @JamesC ?
FWIW, it'd be good to clarify the expected behavior without a plan. It's quite possible that the spotlight won't come on w/o a plan unless local storage is enabled (since there is no recording).
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
The spotlight is configured to engage for the duration of recordings. Without a subscription plan, the camera will not save recordings to the cloud but will still send a push notification for motion detection events. Simply detecting motion does not cause the spotlight to engage, it must also be recording.
JamesC
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@JamesC wrote:
The spotlight is configured to engage for the duration of recordings. Without a subscription plan, the camera will not save recordings to the cloud but will still send a push notification for motion detection events. Simply detecting motion does not cause the spotlight to engage, it must also be recording.
Thx for clarifying.
FWIW, some users might want to use the spotlight as a deterrent, and this limitation prevents that (unless you have storage of course).
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Yes. I added each camera to a paid plan the day after the spotlight on each stopped working. With thefts going on in our area I needed the lights working rather than spend a lot of time troubleshooting something that may not have a solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thx for clearing this up. For me, the value of the spotlight was as a deterrent, like most spotlights that come on after motion is detected. The day after our garage was broken into, I installed a camera in that area. The following night the recording showed two people approach the garage at 2am and then turn to leave after the light came on.
-
Arlo Essential Spotlight
2 -
Arlo Mobile App
319 -
Arlo Secure
1 -
Arlo Smart
124 -
Before You Buy
216 -
Bevor Sie kaufen
1 -
Detección de Movimiento
1 -
Dépannage
1 -
Features
270 -
Installation
336 -
offline
1 -
Online and Mobile Apps
1 -
Online und mobile Apps
1 -
receipts
1 -
totally frustrated
1 -
Troubleshooting
1,534 -
VMC2030
2 -
VMC2030-100EUS
2 -
Warranty & Contracts
1
- « Previous
- Next »