Arlo|Smart Home Security|Wireless HD Security Cameras
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Why isn’t my wireless cameras working with the electricity out? Shouldn’t it?

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RSMS2023
Aspirant
Aspirant

Our electricity is out so all my cameras are offline. I know the internet is down but all my cameras are fully charged. I know this may be a stupid question but I’m new to this. I read its a cloud issue, can I switch that off somehow until the electricity come

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DannyBearAgain
Master
Master

The arlo cameras need to have internet access to access the cloud storage for recordings.

 

Some users have resorted to using a UPS to try and maintain power on the internet equipment until the outage is over.

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2 REPLIES 2
DannyBearAgain
Master
Master

The arlo cameras need to have internet access to access the cloud storage for recordings.

 

Some users have resorted to using a UPS to try and maintain power on the internet equipment until the outage is over.

RSMS2023
Aspirant
Aspirant

Thank you, I have contacted a security company to hard wire and have a back up battery.