Why is the app only buffering when watching videos?

[Valhallgard]

Way is the app only buffering when I try to look at video that's has recording?

[Dannybear]

It might be that the arlo cloud server has fallen over again, try again in a few days. 

[Valhallgard]

It has been so for more then a week now. And I try to reinstall the app. And that's not helping.

I can downlod the the videos that's recording and see it. But I can not see it directly in the app. 

I have a 1 year old Samsung galaxy phone and notepad. And it is the same problems at booths of them. 

[StephenB]

Have you tried removing the doorbell battery, and then reinserting it?

[Jlew4]

It isn't just you, same for me, trying to watch a record it buffers for a minimum of 2 minutes before playing the recording IF it will ever play the recording.

[Valhallgard]

I have 8 cameras and 2 dorrbells and it's the same of everything unit.

So I think I is something whit the app that's is wrong. Not the units. The all of them is showing the same.

[Valhallgard]

Exactly what's happening for mer too. Nice to here that's I am not the only one whit this problems.

I right to Arlo support and ask for 5 days ago and still waiting for a answer. When and if I get an answer that's helping on the problems. I will let you know her.