Why is my camera filming in pink?

[sslrsn]

Why is it filming in pink? I've restarted it and turned it off and on...

[jguerdat · Accepted solution]

Sounds like the IR filter for night vision is stuck. You can try carefully using one hand to hold the camera and hit the back of the camera into your other hand to see if that helps. If not or it keeps happening, use Settings, Support (Center) to choose your camera model and contact official support. You need a subscription of any sort to use this.