Viewing wife's account

[Whatever12]

My wife has an account with 3 cameras connected to it. She sent me the invitation to view them. The link has me create a separate account, but I cannot view any of the feeds. Do I need to sync all 3 cameras to my account as well? Us there an easier way to view the feeds? The cameras are mounted on the roof of the house and it will he problematic to access them directly.

[jguerdat]

No, you can't sync them since they're already set up on your wife's account. You must have an account with the new user interface (UI) that has things like Dashboard and Feed at the bottom. We need to know if your wife has the same UI or if it's the old UI that shows Mode and Library. If she has those, she needs to migrate to the new UI before you can see the cameras. But first, try clicking on Home at the top of the screen to see if there's 2 listed. If so, choose the bottom one which would be hers. The cameras should then be shown.

Each user gets a Home location for various reasons. I suggest that at least your wife rename hers so it's obvious that it's hers when you look for which Home is which.