Arlo|Smart Home Security|Wireless HD Security Cameras

Very happy so far, but on one camera, battery charging indicator stays on.

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KDCline
Guide
Guide

Just received my Arlo Essential Spotlight Cameras, and setup was easy and worked perfectly. No problems at all with the hardware or app. One curious thing though. I fully charged both cameras before mounting and positioning them. On one of the cameras, the battery status icon shows that it is still charging, even though the camera is not plugged in. So far, it doesn't seem to impact the performance of the camera, but I am curious if anyone else has experienced this issue?

Screen Shot 2020-10-20 at 21.19.33 .png

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KDCline
Guide
Guide

Thanks very much, but I guess I spoke too soon. When I woke up this morning the issue had resolved itself. Apparently it just took a few cycles for the battery status indicator to update in the app.

 

Thanks again for the help!

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jguerdat
Guru Guru
Guru

Try force closing the app, clear the app's cache and reopen it.

KDCline
Guide
Guide

Thanks very much, but I guess I spoke too soon. When I woke up this morning the issue had resolved itself. Apparently it just took a few cycles for the battery status indicator to update in the app.

 

Thanks again for the help!