Arlo|Smart Home Security|Wireless HD Security Cameras

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grannyjohnson53
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One of my 3 cameras went OFF-LINE on the 28th of December. I reviewed troubleshooting techniques, but nothing worked to get back on line.  Thinking that perhaps the battery was very low, I also recharged the camera.  While plugged into the outlet, there was the steady blue light, but unplugged, there are NO lights.  I have been only using 2 cameras at a time, because that is all that my wi-fi will handle.  BUT, I had a third camera ready to replace when a battery was low on one of the other two.  These cameras are used outdoors, and paired with an iPad.  So, this camera is only used 1/3rd of the time.  How would you please be able to help me with this?

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jguerdat
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Guru

The blue LED simply indicates a full battery when plugged in - it should be off when not plugged in.

 

What have you tried and what do you see? Any error messages? Have you reset the camera?

 

https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera