VMC2030 won't connect after internet dropping

[Timt0149]

My internet went down and I have been unable to reconnect my Arlo with Wi-Fi. I am not connected to a base station, but I have been trying to connect with the 2.4 Wi-Fi on my router/modem. So far no luck pairing. Any suggestions? Will I be able to reconnect without a subscription?

[StephenB]

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@Timt0149 wrote:

Will I be able to reconnect without a subscription?

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Yes, onboarding doesn't need a subscription.

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@Timt0149 wrote:

I have been unable to reconnect my Arlo with Wi-Fi. 

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Has anything changed with the wifi settings (security, network name, network password)?

Assuming no, then I suggest

• turning off 5 ghz wifi temporily if your router lets you do that.
• do a factory reset on the camera ( https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera )  and re-add the camera.  Make sure you specify Essential Spotlight when you re-add (just Essential won't work).

If you still have trouble using the app, switch to a PC/Mac (browsing to my.arlo.com).