User interface issues

[gatorboi]

I’ve had my arlo for a couple years now and in the beginning the user interface was great. But now, the main issue I have is I can only *sometimes* fast forward recordings with my finger. The majority of the time it doesn’t even recognize I am touching the time bar. I hope this can be improved because it used to work great 

[ShayneS]

Thanks for the feedback. Which device are you experiencing this issue with? 

[gatorboi]

I have an arlo essential. The issue is with the play back in the arlo app.

[ShayneS]

Which version of the Arlo app are you using and OS version of your mobile device? 

[gatorboi]

Arlo version is: 4.0.3 

iOS version: 16.2

[ShayneS]

Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to Settings/System/Support.