Arlo|Smart Home Security|Wireless HD Security Cameras

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d700
Follower
Follower

Arlo is very hard to setup, two days and second person access is still puzzling,even has main user sign back in after sending invite ,I am thinking of taking it back ,but it seems that it should be user friendly and not have to call tech support,I have good signal on my wifi but Arlo scan says WiFi signal is weak look for loose connection, all of my other devices in the house work just fine, puzzled 

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JamesC
Community Manager
Community Manager

d700,

 

When accepting the invitation for a shared device, you need to have the account your granting access to sign in to an existing account or create a new account to complete the invitation. For more information on this, see here: https://kb.arlo.com/000039122/How-do-I-add-friends-on-my-Arlo-Secure-app

 

Were you able to complete onboarding for the camera that shows a weak WiFi signal? Are you able to stream that camera or does it experience an issue?

 

JamesC