Upgraded to an Xfinity 5G Network and my Essential Outdoor Cameras do not sync.

[Fergysun]

I just purchased a 3 pack of Arlo Essential outdoor cameras In March and now they do not work as my network has been upgraded to 5 G.  I tried creating separate 2.4 GHz and 5G networks but Xfinity now does not recommend separate NW and PW names on it's network even though they allow you to do it.  Sometimes only one of the two would show up which is problematic.  Even when the 2.4 GHz network was the only one chosen I could not sync.  
Xfinity stated that their network picks the best network speed for the devices which I believed was causing the problem.   The problem however was in the Arlo software...  I deleted old device names that I used before I upgraded my network in the Arlo App.  I added then re-added each device as if it were new and it synced.  

[StephenB]

---

@Fergysun wrote:

The problem however was in the Arlo software...  I deleted old device names that I used before I upgraded my network in the Arlo App.  I added then re-added each device as if it were new and it synced.  

---

Are you saying that the problem is now resolved?

One thing to consider when upgrading / changing routers - migration of all client devices (including Arlo cameras) is simplest if you continue to use the same network name/password on the new router as you used on the old one.

[Fergysun]

Yes