Arlo|Smart Home Security|Wireless HD Security Cameras

Truble installing new VMC2330B

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Barring
Aspirant
Aspirant

Hi

Now I´m going crazy.

I have 3 VMC2330B installd for about 1year with no trubbles.

Then a bought 3 more cameras VMC2330B and can´t install them.

The app can´t find the new cameras. 

Doing like the app says and I can her the bip in the camera the app is thinking but no contact.

When I look in the router the new cameras is there. Have even tryied another router but get the same problem.

Can some help me?

 

 

 

4 REPLIES 4
StephenB
Guru Guru
Guru

Try onboarding using a PC instead (my.arlo.com).

 

Also, make sure you are selecting the right camera model (The Essential spotlight, and not just the Essential).

Barring
Aspirant
Aspirant

Thanks for the response.

Ihave chosen wrong camera modell in the app.

 

bbaskinfl
Aspirant
Aspirant

I have a new installation of 3 cameras.  Had the same difficulty with finding the devices on the network.  Went to my PC and was able to recognize and install one of the three.  Still working on the other two.  Further suggestions?

 

Tks Bill

Barring
Aspirant
Aspirant

HI

Saw your problem only now.

Are three identical cameras, have same modell nr?

Could there be limitations in the router, many other devices connected?

//A