Arlo|Smart Home Security|Wireless HD Security Cameras

Three Arlo Essential Spotlight Cameras

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GilGomesJr
Tutor
Tutor

I have three cameras.  I also have the Arlo Secure Multi-Camera subscription.  One of the cameras is covered by the subscription, the other two were on the Arlo Secure Single Camera Trial.  One of those two cameras came off trial yesterday.  I can't drag that camera over because there are NO BARS on the right side of the camera to drag them with.  Your software also shows that camera is still covered under the trial even though it expired yesterday.  What is going on with this???L

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StephenB
Guru Guru
Guru

If the app still shows the trial subscription in force, then you need to cancel it before you can move the camera into the paid plan.

 

You should be able to do this from my.arlo.com also.