Arlo|Smart Home Security|Wireless HD Security Cameras
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The request timed out. Model VMC2030

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Trudy_G
Aspirant
Aspirant
‎2021-09-26 07:15 AM

I have a paid subscription and I'm logged in as a member.  Why should I get this message - The request timed out - when trying to view my camera, live?

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StephenB
Guru Guru
Guru
‎2021-09-26 07:27 AM
@Trudy_G wrote:

Why should I get this message - The request timed out - when trying to view my camera, live?

Usually this happens when the cloud can't reach the camera.

 

What signal strength are you seeing?  Does this happen when you move the camera closer to your wifi router/access point?

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Trudy_G
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‎2021-09-27 05:02 AM

I've checked everything.  All is good.  It just seems to work intermittently. 

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