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Spotlight camera keeps disconnecting

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  • ‎2025-01-01 10:44 PM
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tralsik67
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‎2025-01-01 10:44 PM

my arlo pro 2 spotlight cameda keeps disconnecting

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jguerdat
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‎2025-01-02 06:39 AM

There is no Pro 2 spotlight camera. The Pro 2 only has IR LEDs for nighttime recordings. The newer Pro models do (mostly) have spotlights so we may need to know which one you have. The fastest way to determine the model is to go to Settings, Support and select your camera. Near the bottom is a Product detail that shows the model.

 

As for disconnecting, that is usually caused by signal strength and/or quality issues. What happens if you swap the camera around with another one (if you have more than one) or bring the camera closer to your router or hub?

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