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Everything was working fine until around 11pm when I went outside and looked back at the recording, once the spotlight comes on the entire video feed turns green, wasn’t happening earlier in the day.
I have tried resetting & removing device, software should be up to date as its brand new - any ideas?
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Hopefully they will send out the firmware to others soon.
They have not yet addressed my other issue of screen preview not updating during daylight hours but I'm hopeful..
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James, I am having the same issue on one of my cameras. Mine is related to the spotlight. When the spotlight comes on, the picture turns green. It happens at night. I tried testing it during the daytime by manually turning on the spotlight and it turns green as well. I am in communication with support and their engineering team in this. I am supposed to get a trial firmware update this weekend to test. Hope it fixes this issue. I will update when i get the pushed firmware.
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Thanks for letting me know, I opened a case with their support team. Hopefully, the firmware update resolved the issue.
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Hopefully they will send out the firmware to others soon.
They have not yet addressed my other issue of screen preview not updating during daylight hours but I'm hopeful..
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They wouldn’t provide me with the firmware and advised I just got a replacement from the supplier, can’t say support was very helpful to be honest.
Glad you had a better experience. Thanks for responding to inform the community also :)!
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I hope they do release the update soon for all. I have had my spotlight up and operating for less than a month when this issue started for me. I have yet to hear back from customer service after a week! The green tint only happens at night with the spotlight turned on.
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