Arlo|Smart Home Security|Wireless HD Security Cameras
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Sound failing

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  • ‎2024-07-16 11:52 AM
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SERS
Aspirant
Aspirant
‎2024-07-16 11:52 AM

It used to work, but now has no sound.

How can we clean / fix it?  or is it beyond repair? 

Arlo Essential Wireless Video Doorbell Security Camera & Chime, 1080p HD, 2-Way Audio, Smart Package & Motion Detection, Loud Siren, Night Vision, With Free Trial of Arlo Secure, AVDK2001

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jguerdat
Guru Guru
Guru
‎2024-07-17 06:27 AM

Check the app in the doorbell settings to ensure audio settings are correct. Also check the phone settings for the Arlo app to ensure the mic has permissions. It could be worthwhile to remove the doorbell from your account and add it back to see if that fixes it.

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510
SERS
Aspirant
Aspirant
‎2024-07-17 11:34 AM

Thanks. We've tried all the obvious settings,  but given that it started crackling then gradually became worse we're fairly sure it's broken,  just wanted to know if there's anything to clean 

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