Arlo|Smart Home Security|Wireless HD Security Cameras
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Reimbursement

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  • ‎2025-01-02 06:21 AM
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Rablau
Follower
Follower
‎2025-01-02 06:21 AM

We have have moved and no longer have the arlo cameras. We were charged another year's subscription but have moved. We need to be reimbursed as we no longer use the cameras or live at that address. 

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jguerdat
Guru Guru
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‎2025-01-02 06:26 AM

Thee last I heard, there are no refunds. 

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StephenB
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‎2025-01-02 09:14 AM
@Rablau wrote:

We have have moved and no longer have the arlo cameras. We were charged another year's subscription but have moved. We need to be reimbursed as we no longer use the cameras or live at that address. 

Did you cancel the subscription and delete your arlo account?

 

I am tagging the mods ( @BrookeN , @JamesC , @ShayneS ) so they can create a support request on your behalf.

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BrookeN
Arlo Moderator
Arlo Moderator
‎2025-01-03 01:23 PM

@Rablau can you provide me a good contact number as well as a good time to call via dm. You send a dm by clicking on the envelope icon on the top right of the forum page.

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