Promo Code Not Working - 15% off new member discount and buy one get one free

[Pdobson1027]

The website provided me a 15% new customer discount and when applying the code in the cart at checkout, it says “not applied”.

Also when adding the Essential camera it says “Buy one, get one FREE! Add (2) 1 Camera Kits to cart to see discount.” But nothing shows up in the cart. 

How do I get both promos to be added to the cart during checkout?

[BrookeN]

I can get you to support to help. Can you please dm me a callback number as well as a good time to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.